Booking
Booking for a trip to Turtle Island Borneo isn’t easy but crucial. Crystal Quest can be difficult to get in contact with and agents has a lot to say regarding booking. If you got the time and are not in a hurry, you can go to the jetty in the morning to see if there is anything vacant or perhaps just book for one of the upcoming days. But don’t count on going right away as there is only room for approximately 50-60 people a day.
If you got a later booking you could in the meanwhile visit some of the areas many attractions such as Sepilok Orang Utan Rehabilitation center.
For reservation please contact:
Crystal Quest
Sabah Parks Jetty
Jalan Buli Sim Sim
P.O. Box 848
90709 Sandakan
Sabah, Malaysia
Tel: +6-089-212711
E-mail : info@turtleisland.com.my
STW Adventure
Ground Floor, Lot 3A, Block13,
Jalan Tiga 90000
Sandakan, Sabah Malaysia
E-mail: Mark at mark@stwadventure.com
S.I. Tours
Lot 59, HS-5, Phase II,
Sandakan Harbour Square,
Sandakan, Sabah, Malaysia
E-mail: Rowena Mojikon at rowenapcm@gmail.com
It is a good idea to book beforehand because agents reserve in blocks.
Alternatively request Crystal Quest for a list of agents to contact.
Good day to you,
I would like to ask whether if you can kindly update the Crystal Quest’s information at this page by providing the link to their website, please? The official website of Crystal Quest is https://turtleisland.com.my. The information at their website may prove to be helpful for others.
Anyone who would like to request for a booking inquiry from them can do so through the booking inquiry form on their website. Alternatively, anyone can also email to them at info@turtleisland.com.my.
Thank you.
That is just perfect Azizan. The main reason why this website was started was due to lack on informations on-line. Especially about Crystal Quest which was not possible to reach before.
I’ve updated the informations provided and hope people will use it.
Thank you.
Looking for a companion to the island to reduce the cost of the tour. Planning to go 10-12.10.2018
Hi. I see that you don’t update your website too often. I know that writing posts is boring and time consuming.
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Hi, My name is Asa. I have been volunteering at an other turtle concervation before. Is it possible to do some volonteer work at this turtle project?
Best regards
Asa
Hi, I’m looking to stay on the island, hopefully 4th June. Could you recommend how I could book
can 65 years old can join the water bottom trip
My family and I would like to organise a trip at the start of August. Maybe around the 10-13 August. Do let me know the status of avaliability and costs.
Thank You
Pingback: Sabah Malaysia (Borneo) No.1 – Kota Kinabalu, Sandakan & Turtle Island! – Sticky Travels
Is there a monsoon season in January? Is it suitable to view the turtles laying eggs at this time? Or is only hatching?
Hi there
I would like to make a reservation for a trip to Selingan Turtle Istand, but not having much luck .
Who can I go to please to get this processed.
Thankyou
Tessa
Hi, Is it possible to book by myself and not through an agent? I feel like their fees are really high,
Thanks,
Iman
HI, everyone, I have a plan to visit Borneo next year in March so how long in advance have to do my reservation? Would you give me a price for 2 adults and 3-years old toddler?
Thanks,
Regards
Hello! Is there an option for not spending a night on Turtle Island- but leaving after seeing the hatchlings?
Hi Karen,
You will really need to spend the night there as they clear the beaches after 6pm and wait for the turtles to come up onto the beach this could be any time. They only let you see one of the turtles lay her eggs. This can be any time, we got the call at 9pm and you have to be ready to go when they say as you might miss it. They then collect the eggs and take them to the hatchery where you see them being put in the marked area. After this they take a the hatch-lings from the day and release them out to sea. It is truly a magical experience. You tend to leave the next morning. Hope this helps
Hi,I would like to know if the availability for 2 adults and 2 kids from 16 to 18 June. Thanks
Dear Stephanie.
Please contact one of the agents listed.
Best regards.
Hi,
We we’re wondering if it would be possible to book a 1D/1N at the turtle island for 2 persons on the 20feb or the 21feb.
If yes, what are the prices?
Thank you for your help!
Kind regards,
Eveline
i would like to go Turtle island on 24 Jul. could you advise me the cost of package including accommodation/return boat trip. I am travelling alone.
Regards,
Kang Ja
Hi, we operate an island called Libaran Island and our resort name call Walai Penyu Resort on Libaran Island next to Selingan Island and we do have turtle sighting during the season, if you need more information.
Thank you
Hi Kang Ja.
You’ll see the cost etc. under Information. Traveling alone is unfortunately a bit more expensive as there is no single rooms. So if you could hook up with someone that would be cheaper. Either in Sandakan or before hand.
If somebody is going on the same date please feel free to contact Kang Ja here
I would like to take a tour in December, from the 13.12 to the next day as a single traveller; is anyone around to put down the costs as another single traveller?
look forward to hear from you
Hi Anja,
Our company do offer tours to Selingan Turtle Island. Kindly contact for further info.
Regards,
KJC
Would you have any availability for 2 people between the 19-22 Aug 2017 for a 1night trip to turtle island.
Does anyone know how often trips get cancelled in February due to bad weather? We would be going the third week of February. We don’t have a lot of time in Sabah so don’t want to dedicate a day to it if it is likely to be cancelled. Thanks so much.
I am keen to come with my family and we are a couple with three young kids – 8,7 & 4 yrs…..would the kids be okay with the boat, the program etc…..and also how would the 5 of us stay overnight?
Hi Nicky.
Please contact one of the agents listed above regarding accommodation. I can’t see it should be a problem with the kids and the boat. The trip will be very educational for them and I’m sure they will have a great trip.
-Admin
Hi Nicky,
Our company do offer tours to Selingan Turtle Island. Kindly contact for further info. http://www.kinabatanganjunglecam.com
Regards,
KJC
Hello all!
Im going to travel solo to sandakan on the 10th.
I am planning to visit the turtle island on the 12th or on the 13th of October, 2015, and stay over for a night.
Any chance someone is planning on going there in the same time? and we can share the cost of the accomodation?
Hi, is the end of June a good time to see turles on the island?
Thanks,
Hi Danielle.
All year round is a good time because the two turtle species lay their eggs on Turtle Island year-round.
Hope you will have a great trip.
Hi
Were hoping to book a 2 day 1 night tour to Turtle Island between the 6-8 of July .Please let me know your availability.
Thanks,
Alvin
Hi Alvin.
Please use one of the agents listed above.
Best regards
Hello I am a single traveller’s and am interested I going to turtle island on May 18th.-19 2015. I have contacted several agent with regards to this tour and I keep being told I have to pay a single traveller’s fee. Is there a way around this if I can join an existing group. I am unable to contact crystal quest and I’m looking to join an existing tour to avoid paying single traveller’s surcharge.
Please help me as I would like to go o this trip but can not afford to pay almost double the price
Hi Natalie.
As I understand your question it is basically about joining up with somebody on the trip. I think the problem for the agents is not that your are traveling alone, which in it self shouldn’t cost extra, it is the fact that the rooms are double bed and you therefor have to pay for the whole room.
So what you need is too hook up with a fellow single traveler. Please feel free to make an announcement on this site. I recommend under “/booking”. Something like: I’m going on the… someone want to join to keep cost down? Or you could try Tripadviser.
Alternatively you could meet up personally on the jetty at the Crystal Quest and put up a note seeking fellow traveler. It’s more risky due to the possibility of sold out on the trip but it might be worth the try if you got the time.
I hope you’ll find a solution.
Have a great trip.
Hi Natalie,
I am just planning a trip to Borneo too and had been looking into the turtle island tour. I havent quite set dates that I will be there exactly but the time I have is from 15th-21st May, so I could try to fit in with your plans to go on 18th May, if you havent already found a solution?
Holly
Hi there,
Can you tell me how long it takes to get from the Crystal Quest’s jetty to the Sandakan airport? I am looking flying out to Mulu at 10.55am and wanted to know if I’d have enough time to make that flight after staying at Turtle Island.
1- What time the boat arrives back to Sandakan
2- How long it takes to get to the airport from the jetty
Many thanks in advance
Anton
Hi Anton.
The boats arrive around 8 o’clock in the morning. The jetty is 9 km away from the airport so can’t see why it shouldn’t be time enough
Have a good trip.
Hello, I would like to visit the island in march, when you get there, is it possible to pay and stay one more night if you didnt see the turtles the night before ?
Hi Yann.
Normally it is not possible to stay more nights but try to contact one of the agents above. That being said, it is a fine time of the year to visit and I’m sure you are going to see turtles even though you’re only there for one night.
Have a nice trip.
Hi
Were hoping to book a 2 day 1 night tour to Turtle Island / Sepilock Orangutan between the 16th – 20th of January.
If you could please contact us ASAP so we can start organising our trip it would be greatly appreicated.
Kin Regards
Kristy
Hi Kristy.
Please contact one of the agents listed above. They will help you arrange the trip.
Hope you will have a great journey.
What time of the morning do you arrive back in Sandakan after spending the night on Turtle Island? Thank you!
Hi Grace.
The boats leave back at around 7 am and arrives in Sandakan at around 8 am.
Have a nice trip.
THANK YOU! THANK YOU!
Dear Turtle Island Team,
I would like to book for 2 people a trip to turtle island from the 15th of september to the 16th of september. Is it possible and how much is it? Thank you very much for your support.
Best regards
Kristin Mette
Dear Kristin.
Please contact one of the booking companies listed above.
They can help you.
Wish you a great trip.
Is it possible to make a booking for 2 people for 17/07/2014? Please advise total cost also.
Hello.We wanna to go Turtle island to7/17 2014.
Can I get ticket 2 people?
How much ?
Please E-mail reply.
Dear Turtle Island Borneo
I would really like to book for 2 people a trip to turtle island from the 13th of august to the 14th of august. Is this possible? Please contact me by e-mail zacho_dahl@hotmail.com
Best Regards, Katrine
Please look at: http://turtleislandborneo.com/booking/ for more informaiton regarding booking.
Hello,
I would like to visit Turtle island on 10 July 2014. How should I contact to book? One of the agency already told me that its full. How bad. Nay chance I can walk in?
Thanks
We would like to visit turtle island from 9th August to 11th. is it possible ? How much is it?
Thanks Dominik
Please look at: http://turtleislandborneo.com/booking/ for more informaiton regarding booking.
Hey
I would like to book one night in the end of june. Its that possible and what is the price ?
Hi Louise, please sent me an email rasdini.azree@borneosandakan.com
please advice the date as I need to check the room availability
Hi all, I just returned from turtle island this morning with my girlfriend and we had a fantastic time. We struggled to find much useful info online so thought I’d try to help.
Our trip to Sabah was quite last minute so I only emailed a few days prior to wanting to visit turtle island. We tried all the email addresses mentioned on this website and others and eventually (within a few days) received a response from rowenapcm@gmail.com and (Mark) jumat@stwadventure.com. I received the emails whilst at Kuala Lumpur airport just before our flight to sandakan so I figured we’d leave it and check the situation when we got there before responding to the emails.
Rowena said there was no availability for our preferred day (the following day) and quoted us 1120RM (£205 / $340) for an overnight stay on the island followed by a trip the orangutan centre and rainforest discovery centre in sepilok the next day. We weren’t interested in the second day as we planned to do these activities separately ourselves.
Mark quoted us 700RM (£128 / $213) for the one day one night trip on the day that we wanted (which made me think Rowena’s response was a little strange).
We arrived in sandakan around 2pm and started to ask around as we wanted to leave the next morning. Our hostel quoted us 650RM and after asking 3-4 places on the high street we booked with Sandakan Hotspot for 610RM (£110 $185). If you are going to spend a day in sandakan before you go, I would suggest this is the best approach to booking (at least it worked out for us – might not have so much luck in high season). I felt a lot more comfortable deals I with people face to face rather than email.
The way the booking seems to work is that Crystal Quest run the show and are the only company controlling trips to the island and other travel agencies work as a third party and make a booking with them on your behalf. There is no way of booking accommodation or trips as an individual, you have to go through CQ.
There is no point in going if you don’t stay over night as you won’t really see anything. The laying of the eggs, their burying in the hatchery and the release of the youngsters all happens at night (for us it was roughly 9-10pm, depends when the first turtle arrives). I would also suggest there was no point in staying more than one night as you will just see exactly the same thing the next night.
I was a little worried that we were going in low season, as it happens this doesn’t matter as you only see the first turtle that arrives laying eggs and one batch of young released. So whether one turtle or 100 turtles land on the island on the night you are there you have roughly the same experience.
The island has a lovely beach, with a desert island feel – you can walk around the coast in around 20-30minutes. There was great snorkeling with amazing coral and to many species of fish to count. The accommodation was better than we expected – clean, air conditioned, private bathroom. The food was reasonable and we were never hungry. But you’re not paying your money for the food and accommodation, you’re paying for the incredible experience.
All in all, more expensive than we would normally like but we’re only going to visit Borneo once and this shouldn’t be missed.
Hi Jake
Your information is great!! I am going in October with 3 friends. Are the prices you quoted per person or for the two of you.
Thanks
Thanks very much for the info there it has certainly helped! i might see how we go with the e-mails but otherwise ask around when we get to Sandakan
Sure Sarah do that. You should just go to the jetty and ask Crystal Quest for a free spot the next day.
Hope you’ll have a great trip.
I would like to organise a trip for turtle island ( 4 days)
Could you give us advices for the trip ( we are 4 persons: 3 adults and 1 children 12 years) between the 4th and the 8th august 2014 .
We would like to do snorkeling and diving
Many thanks
virginie Julien
Hi I would like to book a trip for 2 adults around May -Aug
May I know when is the best timing?
Prefer snorkeling as well.
Thank you very much!
Ching
Dear Julien.
Please look at: http://turtleislandborneo.com/booking/ for more informaiton regarding booking.
Hi
Can you tell me how much it would cost for a trip for 2 of us to Turtle Island with Crystal please? We are looking to go in around 23 March.
Thank you.
Book onto a tour with Amazing Borneo tours – that’s who I booked through to go to turtle island. They were friendly and organised everything. It is an amazing place to visit!
I am trying to enquire about a booking and both email addresses bounce back – not great customer service!
Dear,
I am trying to contact Crystal Quest since November, but I still didn’t get any answer. I tried all the emailadresses as you described above. Is there any possibility to make a booking or can you contact Mark to ask to contact me?
We would like to go to Turtle Island in July.
Thank you so much.
I wish you a wonderful day,
Nienke
I HAVE BOOKED FLIGHTS TO SANDAKAN ARRIVING 15 FEB 14. I NEED A DOUBLE ROOM ON TURTLE ISLAND AND RETURN FERRY. PLEASE ADVISE. I HAVE BEEN EMAILING CRYSTAL QUEST SINCE MID NOV AND HAD NO REPLY. I AM SO FRUSTRATED AND ANNOYED, I SHOULD BE LOOKING FORWARD TO THE TRIP INSTEAD!
Hi BARBARA.
Have you tried Mark from STW Adventures on mark@stwadventure.com or info@stwadventure.com? Please do so and he will help you.
Best of luck and please let me know if you don’t get an answer.
Has any one had luck contacting anyone to make a booking??????. Marks e-mail address doesn’t work.
Hej.
trying to call meny timesd this number but they says it’s wrong!?
Hi Gregor.
Thank you for the reply. I will follow up on that.
Hi Mark,
Would it be possible to make reservation for 2 persons on23 of january, please? Thank you.
Hi Elisabeth.
Please contact Mark on mark@stwadventure.com or info@stwadventure.com.
Best regards.
Turtleislandborneo.com
Is it possible to make a booking for 2 people for 23/01/2014? Please advise total cost also.
Hi Renee.
Please try to contact Mark on on mark@stwadventure.com or info@stwadventure.com. He will also tell you more about the costs.
Best regards.
May I have the email contact for the booking? I tried to use jumat@stwadventure.com but it fails to deliver.
Thank you.
Hi Claudia.
Have you tried mark@stwadventure.com or info@stwadventure.com?
It should be possible to contact Mark on one of these.
Good luck.
Hello, do you have availability for 2 people from 24 to 25 april?
Can you explain to me what is the total price and what includes exactly please?
Thank you so much.
Hi Sandra.
Please try to contact Mark on mark@stwadventure.com or info@stwadventure.com. He will be able to help you.
Have a great trip.
Hi,
Do you know if it is possible to volunteer on the island? I’ve been trying to find information, but I cannot seem to find anything other than general information about Turtle Island.
Sorry Jennie.
I don’t know and don’t even know who to contact. I would say that a great bet would be just to go to the jetty and ask Crystal Coast who is arranging the trips and have a office on the jetty. I’m sure if it is possible you will be able to persuade them to help you.
Good luck.
Hi. I would like to make a booking to go to Turtle island for 2 adults and 2 kids (7 and 8). Ca you please advise how to do this. thanks.
Hi db.
I would advise you to contact Mark at jumat@stwadventure.com he can make a booking. Alternatively, depending on your time limitations, travel to Sandakan and just go to the Sabah Parks Jetty where the travel agency Crystal Quest has their office. They can tell you when a trip is possible and you can book. Afterwards you can relax in Sandakan until you can go. Take a trip to Sepilok etc. But, as I write, it depends on your time schedule because it can take some days before anything is available.
Have nice trip.
Hello
i travel with my wife and children with 2 years old. January is the season nesting? what is the best season to see the turtle nesting?
Regards
Hi Pedro.
The best time to go to Turtle Island is between July and October when the sea is calmer. But this shouldn’t keep you from going because there is so many turtles laying their eggs throughout the year that there will always be something to see. The gallery is taken in February and as you can see on this day 17 turtles landed on the island.
Have a great trip.
does anyone know if there is only one boat going to turtle island in the mornings as my flight does not land until 0745 and don’t know what time the ferry leaves. thanks for any info
Hi Barbara.
That is no problem. I’ve done it my self. As you can see here http://turtleislandborneo.com/information/ there is plenty of time to take a taxi from the airport. There is only 9 km so it won’t take long and the ferry doesn’t leave until 9 am.
If the price for a taxi have changed, I would be glad if you could reply here afterwards, so we can get it updated
Hi,
we like to visit the selingan turtle island by February 2014, i have called the Crystal Quest but no one answer and emailed the agent that you recommend but still no answer, do you know any other agent that i can contact to booked for the island trip.
thank you
Hi Puteri.
Have you tried Mark on mark@stwadventure.com? I’ve emailed together with him recently so I know the mail works. Please let me know if you don’t get any contact and I will try writing him. And alternative could be info@stwadventure.com.
Best regards
Hi Puteri,
You can email to me, im one of the tour advisor of Sepilok Tropical Wildlife Adventure. Here is my email, jumat@stwadventure.com, or mark@stwadventure.com, but i usually use the jumat@stwadventure.com.
Is there budget accommodation on the island of Selingan? We are coming to Sandakan 11/2/2014 – 17/2/2014 and would like to visit the Turtle Island Park. How to book the trip and accommodation, please?
Hi Soon Lee-Ling
Thank you for your reply. There is only one accommodation on Turtle Island and it can take around 50 people. The island is very small and the accommodation is run by the rangers from Turtle Islands Park. You can see pictures from the island and the accommodation in the gallery on this website.
Regarding booking please contact one of the emails listed above in the text.
Hope you will have a great trip.
Hi,
My wife and I are coming to Sabah on October 14 – October 27 and are interested in making a trip out to the turtle islands. How do we arrange such an adventure? We will be staying in Sandakan from around October 18-23. Are we able to get to the island during this time?
Thanks,
Dave
Hi Dave.
I must advise you to take contact to one of the emails above. This site is only to give information about trips to turtle island not for booking.
Have a nice trip.
I would like to book an overnight stay for 7 adults in January 2014. What dates are free between the 14th and 20th of Jan. What costs are involved?
Hi Peter.
Have a look at the e-mails posted above. I hope they can help you. Turtleislandborneo.com is only an information website.
Have a nice trip.
What is the usual price forone adult and a thirteen year old child?
Hi Rosie.
It’s the same for both of you and it is around 300RM per person. You can see what it includes here:
http://turtleislandborneo.com/information/
Have a nice trip.
Hi i hope to visit Turtle Island for an over night stay in July 2015
Can someone please confirm the approximate cost of the 2 day / 1 night trip
One agent just quoted me RM 1950 and the posting above indicates that it should be RM 300
Hello,
My family and I would like to organise a trip at the start of August. Maybe around the 1-5 August. Do let me know the status of avaliability and costs.
Thank You
Sasha
Hi Sasha.
Thank you for your comment. I have to ask you to use the information above.
Best regards and have a great trip.
Hi Nick.
Unfortunately I can’t help you. This site is just for information but try one of the e-mails posted above.
Have a nice trip.
I would like to organise a trip to visit at the start of October. Please let me know your availability.
Thanks,
Nick